This privacy policy sets out how Lucknowi Chikan Kurtas uses and protects any information that you provide when you use or visit this website.

The domain name www.lucknowichikankurtas.com (“Website”) is owned and managed by Garima Chaturvedi, a sole trader,ABN 74184690234 at 7 Delany Lane, Craigieburn under the brand name Lucknowi Chikan Kurtas(“LCK”).

The term “LCK”, “Company”, ‘us’, ‘we’ or ‘our’ refers to Lucknowi Chikan Kurtas. The term “User”, “You” or “Your” refers to any user/viewer of this Website, his/her representatives or affiliates; and any person availing our services through this Website, our Instagram handle (lucknowichikankurtas.com), or any other medium. The term “Third Party” refers to any person, natural or juristic, other than LCK and the User.


What information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do you collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

How do you store, use, share and disclose your site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do you communicate with your site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Why do you collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

How do you store, use, share and disclose your site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do you communicate with your site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How can your site visitors withdraw their consent?

 

If you don’t want us to process your data anymore, please contact us at lucknowichiaknkurtas@gmail.com or send us mail to: 7 Delany Lane, Craigieburn, Vic-3064

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

What we use your information for?

LCK may use your information for the following categories of uses:

1. Ascertaining the correct size of the product being ordered: We at LCK want to ensure that the product you order from us fits you perfectly, and to that end we guide the Users to select the correct size for their body measurements.

2. Making delivery: The delivery of your orders to the correct destination, either by courier or any other service, will require LCK sharing your contact information with the delivery personnel.

3. Service improvement: Your information may be used by LCK to improve the standard of its services including by way of innovating new products and customisation in your interests.

4. Feedback & Preferences: We may also use your information to contact you for feedback and market research purposes. We may contact you by email, phone or mail. We may conduct various data analytics process using your information to study and examine user preferences in order to improve LCK’s services. You can opt out of receiving our feedback emails.

5. Payment: Your financial information including credit card, debit card, bank account or medical insurance related information may be used at the payment gateway, for completing payment transactions between LCK and you.

6. Marketing New Offerings: We may periodically send promotional emails/alerts about new products, special offers or other information which we think you may find interesting, using the email address which you have provided. You can opt out of receiving our marketing emails.

7. Advertising: We may use anonymized information so that you cannot be individually identified and provide that anonymized information to our partners. For example, we allow advertisers to choose the demographic information of users who will see their advertisements and you agree that we may use any of the information we have collected from you in non-personally identifiable form to allow our advertisers to select the appropriate audience for those advertisements.

8. Research & Development: We may use your information for research and development in the field of retail, including with such other entities conducting research on terms materially similar to this Policy.

Third-Party Sharing

We do not share or otherwise disclose your identifiable or sensitive information collected during the provision of services offered by the Website for any consideration.

We may share non-identifiable and non-sensitive information on anonymised bases with our partners and/or affiliates pursuant to agreements in writing containing the same or similar safeguards as provided under this Policy. LCK, however, shall not be responsible for any breach of the aforesaid requirement by any such partner and/or affiliate.

We share your information with delivery and courier companies such as Sendle , Aramex and/or any other third parties for the limited purpose of providing delivery services offered by LCK, either through this Website or our Instagram handle, or any other medium, for ensuring the highest standards of quality of service.

We share your information with event organizers and other third parties responsible for fulfilling the purchase obligation. The event organizers and other third parties may use the information we give them as described in their privacy policies.

We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. We may share information with our lawyer/legal representative for any dispute resolution in connection with the use of this Website or our business. Or, we may also share information when we are investigating potential fraud.

In case we choose to sell our business to another entity, we may share information with any successor of ours to all or a part of our business.

For any reason not described in this policy, we will not share your identifiable or sensitive information, without your prior consent.

How do you use cookies and other tracking tools?

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.


Contact Us

If you have any questions about this Policy or any grievance in this regard, please contact us at lucknowichikankurtas@gmail.com.